We try our best to ensure every order is picked accurately and packed to withstand handling by the carriers we use. Once your order ships, we will send a shipping confirmation email to you, with the tracking number and link to track its progress.

THE HOLIDAY RUSH

We are expecting a huge order volume and shipping delays due to worldwide supply chain disruptions. We will make sure to keep your favorites in stock and process all orders as quickly as possible. Once your order ships, we will send a shipping confirmation email to you, with the tracking number and link to track its progress. Unfortunately, we have no control over transit times once your order is already with the carrier.

ESTIMATED DELIVERY TIME FRAME

Shipment of orders are processed between Mondays to Fridays, 8am – 5pm Eastern Standard Time.

Estimated Delivery
USA 2-30 DAYS
INTERNATIONAL 14-60 DAYS

 

BUSINESS DAYS & HOLIDAYS

All orders ship Monday – Friday, excluding holidays within the United States. 

  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Year's Eve

TRACKING YOUR ORDER

Once your order ships, you will receive an email with the tracking link. You may also contact Controlled Chaos Customer Care team to track your order at info@controlledchaoshair.com weekdays between 9am-5pm EST.